Terms of Service

1. Introduction

Welcome to Zayn's Beauty ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Service") operated by Zayn's Beauty.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Acceptance of Terms

By accessing and using Zayn's Beauty services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

We reserve the right to modify these terms at any time. We do so by posting modified terms on this website. Your continued use of the website means that you accept and agree to the changes.

3. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Zayn's Beauty's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Use the materials for any unlawful purpose or to solicit others to perform unlawful acts

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Zayn's Beauty at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Account Registration and Security

To access certain features of our Service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account and password
• Restricting access to your computer and mobile devices
• Accepting responsibility for all activities that occur under your account or password
• Providing accurate, current, and complete information during registration
• Updating your account information to keep it accurate, current, and complete

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

5. Product Information and Availability

We strive to provide accurate product information, but we do not warrant that product descriptions, colors, information, or other content available on the Service is accurate, complete, reliable, current, or error-free.

Product availability is not guaranteed. We reserve the right to discontinue any product at any time and to limit quantities of any products we offer. All descriptions of products or product pricing are subject to change at any time without notice.

Images of products are for illustrative purposes only. Actual products may vary from images shown.

6. Pricing and Payment Terms

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment must be made at the time of order placement.

We accept various payment methods as indicated on our website. By providing your payment information, you authorize us to charge the applicable fees to your payment method.

All prices are quoted in Kenyan Shillings (KES) unless otherwise stated. Prices include applicable taxes where required by law.

In the event of a pricing error, we reserve the right to cancel orders and provide a full refund.

7. Shipping and Delivery

Delivery times are estimates only. We are not responsible for delays beyond our control, including but not limited to weather conditions, customs delays, or other unforeseen circumstances.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after they have been delivered to the address provided.

Shipping costs and delivery options will be clearly displayed during checkout. Additional charges may apply for expedited shipping or special handling.

We reserve the right to refuse delivery to certain addresses or to require additional verification for high-value orders.

8. Returns and Refunds

Returns are accepted within 30 days of purchase for unused items in original packaging. Some items may not be returnable due to health and safety reasons, including but not limited to:

• Personal care items that have been opened or used
• Items that cannot be resold for health or safety reasons
• Custom or personalized items
• Items marked as "Final Sale" or "Non-Returnable"

To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Refunds will be processed within 5-10 business days after we receive your return. Refunds will be issued to the original payment method used for the purchase.

9. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Zayn's Beauty and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You may not use our intellectual property without our express written permission.

10. User Content and Reviews

By submitting content to our Service (including reviews, comments, and feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content.

You represent and warrant that:

• You own or have the necessary rights to the content you submit
• Your content does not violate any applicable laws or regulations
• Your content does not infringe on the rights of any third party
• Your content is not defamatory, obscene, or otherwise objectionable

We reserve the right to remove any user content that violates these terms or is otherwise objectionable.

11. Prohibited Uses

You may not use the Service for any purpose that is unlawful or prohibited by these Terms. You may not use the Service in any manner that could damage, disable, overburden, or impair our servers or networks.

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Use any automated system to access the Service
• Transmit any viruses, malware, or other harmful code
• Collect or store personal data about other users without their consent

12. Limitation of Liability

In no event shall Zayn's Beauty or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if Zayn's Beauty or a Zayn's Beauty authorized representative has been notified orally or in writing of the possibility of such damage.

Our total liability to you for any claims arising from the use of our Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

13. Disclaimer

The materials on Zayn's Beauty's website are provided on an 'as is' basis. Zayn's Beauty makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Zayn's Beauty does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

14. Indemnification

You agree to defend, indemnify, and hold harmless Zayn's Beauty and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party right
• Any claim that your content caused damage to a third party

15. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the laws of Kenya.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Service after any changes indicates your acceptance of the new terms.

We will notify users of any material changes to these Terms by posting a notice on our website or sending an email to registered users.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: